Autom

With the fires of our 1-year anniversary in Tennessee still smoldering, one can't help but reflect back on the inaugural year that catapulted this prestigious family owned business into a league of our own.

As Autom moved eastward, we upgraded all customers from coach to first class, only forgetting the little bag of peanuts. The chief improvement; the construction of a 120,000 square foot mammoth house of logistical brilliance. The building is a testament to the commitment Autom has to its customers and a product of the firm’s upper echelon of executives and directors. Our executives were so focused on providing the best service possible; they orchestrated and then moved an operation with roots that stretched decades in Arizona all the way across the country to Lewisburg, TN to be better centrally located for its customers.

The move is a saga of 115 truck loads spread over six months, which had both its trials and triumphs, but that is a story for another day. Once they did land in the gorgeous green hills of TN, our executives deployed their "soldiers of service" to create and instill the Easy to do Business With philosophy they covet so. Hiring and developing an operational staff that consists of nearly all home grown Tennessee talent, the company was able to conduct a nearly flawless transition from desert flower to southern belle, while stimulating new jobs in the area. 

The end game you ask? We have cut delivery time to customers by nearly half and in many ways have enhanced the overall customer experience exponentially. Moving the entire operation thousands of miles to be closer to our customers is the quintessential statement of how important our customers and their patronage are. At every level, Autom has their eye on the prize; to give the best possible customer experience in the industry, and I think it is clear we are willing to set entirely new standards to do so.